1970 - 1980
ASATA”s Indemnity Fund established
Wholesale Tour Operators bonding introduced
ASATA is granted a sole licence to operate a service for a member at Jan Smuts Airport
ASATA helps draft the controversial Travel Agents and Travel Agencies Act that would change the industry’s previous state of relative autonomy
Automation comes under the spotlight as Global Distribution Systems (GDS) are introduced
1980 - 2000
Increase in foreign exchange allowance is passed
Medical assistance is incorporated into ASATA’s “Travelsure” travel insurance policy sold exclusively by ASATA Members
ASATA negotiates for automatic ticket printers
ASATA secures a long-delayed IATA BSP 15 day settlement period
VAT is imposed on travel service
ASATA’s Business Practices Committee sets up a Consumer Code of Conduct for Travel Agents with the Department of Trade and Industry, which is passed into law – 1994
The Travel Education and Training Authority of SA (TETASA) holds its first AGM
2000 - 2010
Consumer awareness campaign set to promote travel agents and their professional service
A new ASATA slogan registered ; ‘with us you’re never on your own.’
First franchise travel agency model is set up in SA
Worldwide e-ticketing introduced
ASATA puts measures in place to counteract the Millennium Bug ahead of 1 January 2000
ASATA helps formulated advertising guidelines on behalf of the travel industry
ASATA forms part of the 2004 committee to draft the BBEE Tourism Code
ASATA introduces various training initiatives
Government recommends the use of accredited ASATA travel agents or Travel Management Companies (TMCs) when tendering for business
2010 - 2012
DTI engages ASATA’s expertise in the travel industry ahead of the new Consumer Protection Act (CPA)
ASATA hold forums and workshops around the country about the CPA
Internal e -Watch audit system launched to combat fraud
Fraud Advisory Forums held nationally to assist Members in fraud prevention
ASATA invited to give input on the UK Border Agency Business User Panel
2012 - 2014
ASATA Forums launches it’s multi-year strategy of Compliance, Consensus and Confidence
ASATA successfully engages the Department of Home Affairs, together with other industry stakeholders, to secure a 12-month deferment of the implementation of the regulation that requires and under-18’s carry unabridged birth certificates when travel to and from South Africa.
ASATA CEO receives the prestigious Business Traveller Africa, Business Travel Personality of years for his work on done representing the travel industry with Home Affairs on the amendments to the Immigration Act.
ASATA embarked on a ground-breaking study to define what the 21st Century Travel Agent looks like and how travel businesses would need to change to remain sustainable in the future.
ASATA worked closely with National Treasury to define a government procurement policy before government announced it would fundamentally change the terms with which it would deal with Travel Management Companies
The Travel with Peace of Mind campaign was launched to create awareness that customers using an ASATA-accredited travel agent would be guaranteed professional service, ethical conduct, trustworthy behaviour and that they are working with a market leader.
Flight Centre and Travel Counsellors rejoined ASATA
ASATA becomes the chair of the World Travel Agents Associations Alliance, lobbying and participating in discussions around New Gen ISS and NDC.
The Default Insurance Product is introduced in BSPZA underwritten by Lloyds of London.